Terms Of Use

Star welcomes you to our website and hopes you find it to be a useful tool for your furniture shopping experience. Please be aware that use of the site will constitute your agreement to abide by its Terms of Use and all other terms and conditions contained on the site. Additionally, certain store policies at our retail stores may be different from the policies shown on our site, so please confirm those store policies when you visit in person.

From time to time, Star may make changes to the website, so you should review the Terms of Use and all other terms and conditions each time you visit the site. Should you be dissatisfied with the site for any reason, you agree that your sole and exclusive remedy is to discontinue using the site. Prohibited activities for users of the site include, but are not limited to: tampering with the site in any way, engaging in any type of fraudulent or illegal activity on the site or misrepresenting the identity of the user of the site.

Star makes every effort to ensure the website is as error-free as possible; however, use of the site comes with the possibility of certain risks, such as errors and service interruptions. Therefore, the site is provided on an “as is” basis. Neither Star, its parent company (Berkshire Hathaway, Inc.), its officers, directors, employees, agents, sponsors and/or other such associates; collectively, the Star Group, warrant the site to be error-free and also do not warrant the completeness of the site content. Furthermore, the Star Group disclaims all warranties, both express and implied, and including warranties for merchantability, title or fitness for an intended purpose.

We attempt to make sure that the products shown on our website and in our showrooms are in stock and available for purchase; however, unusual customer demand, supply disruptions and other unforeseen conditions can impact product availability. Consequently, we offer no guarantee of stock availability.

While Star attempts to make sure the color of the actual product matches the color on the site, certain conditions, such as your computer monitor, can alter the color match; therefore, Star does not guarantee an exact color match. A personal visit to one of our stores should alleviate this potential concern.

The Star Group shall not be liable for any direct, indirect, incidental, special or consequential damages resulting from your use or activities connected with the site, including your reliance on information that results in mistakes, corruption or deletion of files, computer viruses, etc. The aforesaid limitation shall apply regardless of whether or not the Star Group has been notified or should have known that the possibility of such damage exists.

The Star website contains links to other websites that are not controlled by Star, but which may be useful to you for additional information. Star takes no responsibility for any of those sites and does not automatically endorse any such linked sites.

The possibility exists that the prices of products and services shown on the site may change without notice. If an error is discovered, it will be corrected as quickly as possible. Star maintains the option to revoke any posted offer and correct any error or omissions, including after an order has been placed.

Star collects sales taxes in all locations where we sell or deliver products and services. Items bought for resale or sold to tax-exempt organizations and items immediately exported outside of Texas may qualify for abatement of sales tax. If an exemption from payment of sales taxes is sought, the purchaser must fulfill all statutory requirements and a valid resale or tax exemption certificate must be completed at the point of purchase. In the case of exports, sales tax will be collected at point of purchase and may be subsequently refunded when customer presents a valid bill of lading or customs broker export certificate.

Star constantly strives to improve the look and usefulness of our website and appreciate your comments in that regard. Please note that any ideas, messages, suggestions or comments (Suggestions) shall be deemed to be property of Star Furniture Company and will remain its private property. Any Suggestions shall constitute a voluntary assignment to Star of all rights, title and interest in such Suggestion, including a worldwide interest in copyrights and other intellectual property. Star will have the right to copy, publish and distribute any Suggestions for any purpose that Star deems fit and will be under no obligation to compensate you in any way.